Refunding fee is your right. Following are certain scenarios where we can give you a refund and where we can’t.
We provide full refund in case of following situations:
- You are not satisfied with the class in the first 30 days. This is hence also covered in our Money Back Guarantee.
- You have paid the fee already but wanted to stop taking tuition classes right away before start of the month
- The tutor failed to give lecture for 50% of allotted time
Partial Refund (After the first month)
We provide partial refund in case of following situations:
- You have taken some tuition classes and want to stop taking them. The refund will be based on the number of tuition classes which are yet to be taken.
- The tutor missed few classes and makeup tuition classes were not given. In this case we will refund based on the number of tuition classes missed
Note that we don’t provide refund when:
- You have missed tuition classes due to your unavailability
- You took few months of tuition classes and then left and not happy and want a FULL refund. Note that 30 days Money Back Guarantee is for the first month. You can still claim a partial refund. See above on details of Partial Refund.
Let us know if you think of some other scenario where refund should be given.