Frequently Asked Questions
Find below answers to some of the common frequently asked questions.
Didn’t find answer? Contact Us and we will respond.
Is your service child safe?
Do I have to sign a long term contract?
Not at all. We follow a pay as you go model hence you only pay for the month you study. Payment is done in advance. You also covered with Money Back Guarantee. You can leave by just giving a 3 days notice period.
Are there any specific tools/system requirements?
You need a reasonable machine e.g. 1.5 GHz on wards, 4 GB RAM with 10 GB of free storage. Storage is needed to save your recordings. Ensure you must have a good mic and headset. We recommend to use either from Logitech or Plantronics for best experience.
Who are the tutors?
Skype is not working in my area what can be done?
In this case we will use GoToMeeting or Zoom apps for the tuition class.
How are the tutors screened?
We have a detailed tutor checking process which ensures:
• Tutor is qualified for the subject
• Degrees are checked for validity and authenticity
• Check experience letters
• Test to ensure the tutor has good communication skills
See more details in our About section.
How can I make payments?
You can make payment using any of the following approach:
• Pay online via debit, credit card
• Western Union
• Direct bank transfer
I am not happy with the tutor what to do?
Contact us using the contact us form. Provide as much details as possible including:
• Your and tutor name
• Subjects read
• Issue you are facing
• Any suggestion on how to avoid the issue
• Do you want to change the tutor
I believe you also offer discounts?
Will I get recording of the sessions?
Do you have female tutors?
Yes we have both female and male tutors. We will schedule a female tutor for girls.
Not sure which online tuition service to choose from?
While selecting the right academy see the following traits:
- Are they punctual?
- Do they offer a free trial before becoming regular?
- Is their fee manageable?
- Do their teachers have good educational credentials?
- Do they offer teaching at your schedule?
- Do they offer Money back guarantee?
- Do they have female tutors?
If the answers to the above is yes then go for it.
Start Free Trial Class
To get a taste of what we offer, we provide no obligations 2 days free trial.